Business Terms of Service

1. Business Account Registration

To use PrepTune for business purposes, you must:

• Create a business account with valid company information
• Designate an authorized administrator for the account
• Ensure all users comply with these terms and our standard Terms of Service
• Maintain accurate billing and contact information

2. Enterprise Licenses

Business subscriptions are available under the following license models:

• Per-Seat License: Licenses assigned to individual named users
• Volume License: A pool of licenses for flexible assignment
• Unlimited License: Organization-wide access for qualifying enterprises

Licenses are non-transferable between organizations. Sharing login credentials is prohibited.

3. User Management

As a Business Customer, you are responsible for:

• Managing user access and permissions within your organization
• Promptly removing access for terminated employees
• Ensuring users understand and comply with acceptable use policies
• Monitoring usage for compliance with license limits

4. Data Ownership and Usage

For business accounts:

• Your organization retains ownership of all content submitted by your users
• Practice sessions and feedback data are associated with your business account
• Administrators may access usage analytics and reports for their organization
• Individual user data remains subject to our Privacy Policy

5. Service Level Agreement

Enterprise customers receive the following service commitments:

• Uptime: 99.9% monthly availability target
• Support: Priority support with 4-hour response time during business hours
• Maintenance: Scheduled maintenance with 72-hour advance notice
• Data backup: Daily automated backups with 30-day retention

Service credits may be available for extended outages per your subscription agreement.

6. Billing and Payment

Business subscriptions are billed as follows:

• Annual subscriptions are billed upfront or quarterly by agreement
• Payment is due within 30 days of invoice date (Net 30)
• Additional seats added mid-term are prorated
• All fees are non-refundable except as required by law

7. Security

PrepTune takes the security of your data seriously and applies industry-standard measures to protect it, including encryption of data in transit and access controls that restrict who can access your information.

8. Custom Integrations

Enterprise customers may request custom integrations with their existing HR systems, learning management systems, or ATS platforms. Custom development is subject to separate statements of work and additional fees.

9. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the business relationship. This includes pricing, usage data, custom configurations, and any information marked as confidential. Confidentiality obligations survive termination.

10. Indemnification

Business Customers agree to indemnify PrepTune against claims arising from: (a) user content submitted through your account, (b) violation of these terms, (c) misuse of the service by your users, or (d) violation of third-party rights by your organization.

11. Limitation of Liability

Notwithstanding anything to the contrary, PrepTune's total liability to any Business Customer shall not exceed the amounts paid by that customer in the twelve (12) months preceding the claim. In no event shall PrepTune be liable for indirect, incidental, special, consequential, or punitive damages.

12. Term and Termination

Business subscriptions are subject to the following:

• Initial term as specified in your subscription agreement
• Auto-renewal unless cancelled 30 days before term end
• Either party may terminate for material breach with 30 days written notice
• Upon termination, data export is available for 30 days

13. Governing Law

These Business Terms shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law provisions. Any disputes shall be resolved through binding arbitration in accordance with the AAA Commercial Arbitration Rules.

14. Contact for Business Inquiries

For enterprise sales, custom agreements, or business account support: